Aberdeen City Council ICT service review 2014/15 Audit Prepared for Aberdeen City Council June 2015 . You can contact us for welfare advice and emotional support, including what to do if you are struggling to get food, or prescriptions or pay bills. Works to make property secure or prevent further damage, such as broken window glass, burst pipes, loss of water, gas or electric supply. Fraserburgh Academy. View your Council Tax details online; Make a Payment; Sign up for Direct Debit; Search for a Council Tax band ; Housing Benefits. View updates on coronavirus (COVID-19) and council services.. A postcode checker has been launched to make it easy to find out what the COVID protection level is where you live. galsamarai@aberdeencity.gov.uk. These can both be found on your invoice. Parking is that smart and simple. Contact us whenever is convenient for you by making use of our online services. Cookie Policy. At Aberdeen, we have two major schemes to help students of most disciplines who wish to spend part of their time studying abroad. Your call is important to us and will be diverted to the relevant Glasgow City Council Service Department who will be able to provide assistance. You can contact us for welfare advice and emotional support, including what to do if you are struggling to get food or pay bills. This is not a medical helpline. Act as point of contact for return of Council equipment e.g. The Aberdeen City Council payment portal is Aberdeen City Council's new online payment system.. To make an online application at any time for a crisis grant, please go to crisis grant. Download Cllr Gill Al-Samarai contact details as a CSV file. Infrastructure Architect at Aberdeen City Council at Aberdeen City Council Aberdeen, United Kingdom 142 connections. We aim to reply to your email in the first instance within five working days from submitting your enquiry. Beggars - Police Scotland Phone 0141 532 3000 If you have received an invoice for a service provided by Aberdeen City Council you can pay this online. As an employer we pay in two thirds of the cost of the pension for our employees who choose to be part of the scheme. Need directions? Average ABERDEEN CITY COUNCIL Customer Service Representative hourly pay in the United Kingdom is approximately £10.43, which is 13% above the national average. Leisure, Culture and Parks. This website uses cookies. North East Scotland College . Our Aberdeen City Council chatbot, AB-1 is available 24/7 on our website and can help you with your queries on council tax, education, roads & streetlighting and waste & recycling services. It also has excellent access to local and national transportation links such as rail and bus services. Garthdee Controlled Parking Zone. Helpdesk Advisor at Aberdeen City Council Aberdeen, United Kingdom 8 connections. The Shetland Islands Council is the local authority for Shetland, Scotland. Our Aberdeen City Campus is situated in the heart of Aberdeen city centre, within walking distance of shops, restaurants, bars and cafés. If you have a query on the invoice please contact the service provider detailed on your invoice. Audit Scotland is a statutory body set up in April 2000 under the Public Finance and Accountability (Scotland) Act 2000. Average salaries for Aberdeen City Council It Support Manager: £42,550. We provide alternative formats such as … View your Housing Benefits online; Landlord. If you have not yet setup your Office 365 password reset questions … An Aberdeen City Council controlled parking zone is in operation around the Garthdee residential area from 10am - 4pm Monday to Friday. It can be accessed from the link https://support.abernet.org and, to login, staff use their Aberdeen City Council email address and password (as they do when they access email and ACC Office 365). View Customer Services privacy notice (pdf 571KB). ABERDEEN City Council, Aberdeenshire Council and Highland Council Shared Procurement Service have announced an initiative for local businesses looking for a new path to market in 2021. Changing trains is a significant disincentive to long The full customer reference and invoice number must be entered in the reference box(e.g. ICT Technology Analyst at Aberdeen City Council Laurencekirk, Aberdeenshire, United Kingdom 239 connections. Adventure Aberdeen. Andrew Yule Retired Greater Aberdeen Area. Salford City Council employees can access the MyZone website using the link below. If you are affected and need assistance, please visit Grampian Coronavirus (COVID-19) Assistance Hub. If you are affected and need assistance, please visit … Salary information comes from 18 data points collected directly from employees, users, and past and … Affordable Warmth scheme. People and Communities. Aberdeen City Council Online Services List. Taste Of Grampian. Celebrating and highlighting the culinary delights of the North East of Scotland with day events, TV Celebrities and activities. The quickest way to submit an enquiry to us is through our online forms. Michelle Simmons. Contact the council . Several services are now available through this single account and more will be added soon. Where we find that improvement is needed, we support services to make positive changes. Jobs opening in United Kingdom - January 2021 : England Jobs, Northern Ireland Jobs, Scotland Jobs, Wals Jobs View your Tenant's details online; My Services. Councillor Yvonne Allan. Aberdeen Local Development Plan. In section 8, we strongly oppose the suggestion that cross border services be terminated at Edinburgh. Accounts. Five Council resilience centres have been established across the city. Housing Benefit and Council Tax Support; Landlords - Claim and Payment Information; Council Tax. You don't have to phone us to access most of our services. Contact ID Badge office to cancel fob access/remove contact details from the Intranet (Employee Finder). Aberdeen Standard Investments is one of the world’s largest independent, full-service asset managers, with strong values and over 30 years' of expertise. Find and participate in consultations run by Aberdeen City Council. (please also specify service) If your query is urgent, serious or involves personal details, please choose another way to contact us. Roads, Transport and Parking. Celebrate Aberdeen’s vibrant nightlife as we invite you to step out into the night to explore all the city has to offer after dark! Park your car in Aberdeen and pay for parking using Parkmobile. Help to access council services Deaf and hard of hearing. Broad Street Find and participate in consultations run by Aberdeen City Council Skip to Main Content. Your request will be routed directly to staff in that service area who can help. By continuing to browse this website you are agreeing to our use of cookies. Our Aberdeen City Council chatbot, AB-1 is available 24/7 on our website and can help you with your queries on council tax, education, roads & streetlighting and waste & recycling services. 2014/2015 for Aberdeen City Council August 2014. It works with local communities to improve the green space amenities in their area, including community gardens, outdoors sports facilities, children’s play areas, paths and parks. School employees can access the YourZone for schools website using the link below. Join to Connect Aberdeen City Council. Housing. News Mauchline CARS celebrates. Or learn about the British Sign Language interpreting service for public authorities at contactSCOTLAND. Outwith these hours parking is not restricted other than by the regulations set out in the Highway Code. ABERDEEN CITY COUNCIL COMMITTEE Finance, Policy & Resources DATE 19th April 2016 DIRECTOR Richard Ellis TITLE OF REPORT Digital Connectivity REPORT NUMBER CG/16/006 CHECKLIST COMPLETED Yes 1. Aberdeen Greenspace was established in 1997 as a joint venture between Aberdeen City Council, Scottish Natural Heritage and the Forestry Commission. The number 0800 0304 713 You can contact us for welfare advice and emotional support, including what to do if you are struggling to get food, or prescriptions or pay bills. June. Provides a single sign-in for online Council services. Join to Connect Aberdeen City Council. To help us deal with your query as efficiently as possible it is useful to know your address. The main purpose of this report is to update Committee of the most recent Aberdeen City attainment data in the Scottish Government … Rollout 428 is scheduled for Thursday, 25th February 2021. You have now signed out Thank you for using Aberdeen City Council. Digital Transformation, IT Environments, IT systems Sourcing Technology, Deploying Technology, User Centric, Technology Portfolio, Managed Services Download Cllr Gill Al-Samarai contact details as VCard. Skip to Main Content. … Aberdeenshire Council home page. Our working hours are 8am – 5pm, Monday to Friday. View updates on coronavirus (COVID-19) and council services. Toggle navigation Menu ... We want to improve the way we deliver services through our contact centre and across the rest of the Council. We value through services from Montrose to London. Latest confirmation statement 07 Nov 2019 Latest accounts 31 Mar 2019 Type of accounts Full … Calls from a BT line cost 11p per minute, the same as a local call. British Sign Language (BSL) users can contact us direct by using ContactSCOTLAND-BSL. The Council has a free support line for those hardest hit, who are unable to find a link to support on our dedicated Coronavirus (Covid-19) page or through existing networks. Alphabetical listing of key information on the Aberdeen City Council website. View updates on coronavirus (COVID-19) and council services.. A postcode checker has been launched to make it easy to find out what the COVID protection level is where you live. Managed backup systems using fault management processes and helpdesk IT systems, calling on other departments for assistance where necessary. British Sign Language (BSL) users can contact us direct by using ContactSCOTLAND-BSL. Consultation Hub; Find Consultations ; Help / feedback It is our intention that this site be accessible and easy-to-use. If you have 'free minutes' in your call plan, the 03000 numbers will be included in this. Contact IT Helpdesk/’Service Now’ to remove all computer access. We respond to as many messages or comments as we can. Stefan Kent. Aberdeen City Council has a pension scheme run by the North East Scotland Pension Fund. Infrastructure Architect at Aberdeen City Council at Aberdeen City Council Aberdeen, United Kingdom 142 connections. Please note, this form is anonymous, we can't reply directly to your feedback. 11 January 2021. Council resilience centres. Adoption. If you would like to report an issue, make a complaint or suggestion, please Contact Us. aberdeen city council (0) aberdeenshire council (0) abertay university (0) abrecco (0) ... city of edinburgh council (0) clackmannanshire council (0) clarkson owens recruitment ltd (0) ... we are recruiting for a Technical IT Helpdesk engineer. Out of Hours: Our chat bots at myit.abdn.ac.uk will try to help you answer your question or you can leave us a message that we will pick up on the next working day. Please note, this form is anonymous, we can't reply directly to your feedback. helpdesk are placed by the MIS Support Team. If you need to contact us in an emergency, outwith our office hours of Monday to Friday, 9am to 5pm or on a public holiday, please phone 03000 200 292 for: An emergency housing repair is required for issues which threaten the tenant’s (or someone else’s) safety or have the potential to cause significant damage to the fabric of the building, such as a gas leak or severe water leak, total failure of a central heating system, structural faults to roofs or walls. Jobs. You can get driving directions from where you live to our office by clicking on the link below. To make an online application at any time for a crisis grant, please go to crisis grant. Find out more about our online services. If you require medical assistance you should contact NHS 24 on 111. Send this completed checklist to HR Service Centre. Aberdeen City Council salary trends based on salaries posted anonymously by Aberdeen City Council employees. Alternatively you can use the Next Generation Text Service also known as Text Relay by dialling 18001 + the required telephone number listed above. Aberdeen City Council Business & Enterprise Service Aberdeen Patent Library Centre Rosemount Viaduct Aberdeen AB25 1GW United Kingdom Telephone number: 0044 1224 652514 This is not a medical helpline, if you require medical assistance you should contact your GP, or call NHS 24 on 111. The quickest way to get in touch is to use our online forms. Due to the Coronavirus outbreak, the following Customer Access Points are currently closed: To help with the efforts to limit the spread of coronavirus, we’re providing essential face to face support only in our Customer Service Centre during reduced opening hours of 10.30am - 1pm, Mon to Fri. The Council has a free support line for those hardest hit, who are unable to find a link to support on our dedicated Coronavirus (Covid-19) page or through existing networks. Aberdeenshire Council home page. Helpdesk: Click here for Helpdesk Self Service. Welcome to the Care Inspectorate. Marischal College We help the Auditor General for Scotland and the Accounts Commission check that organisations spending public money use it properly, efficiently and effectively. Aberdeen City continues to make steady progress towards SHQS compliance with 81% of our stock now meeting the standard (as at June 2012) rising to an anticipated 90.8% by March 2014. The payment portal makes the online experience more convenient for you and to ensure that Aberdeen City Council keeps up to date with the latest Payment Card Industry Data Security Standards. Births, Deaths and Ceremonies . Aberdeen City Council Town House Broad Street Aberdeen AB10 1FY. The Council Tax and Benefits area of our website provides useful information and a selection of relevant forms that can be completed in the comfort of your own home and at your convenience.. Email If you have a specific enquiry please use our A to Z. Online Register/sign in to My Dundee for personal information and other services.. Alternatively you can use the Next Generation Text Service also known as Text Relay https://www.relayuk.bt.com/ by dialling 18001 + the required telephone number listed above. Planning and Building. Stefan Kent Asset Support Manager … DCA123456P1234567) in uppercase with no spaces. Ground Floor Please phone the appropriate number for your query. We monitor our social media accounts during working hours, Monday to Friday, except on public holidays. We share details of news, events and service updates on our social media channels. 86 reviews from ABERDEEN CITY COUNCIL employees about ABERDEEN CITY COUNCIL culture, salaries, benefits, work-life balance, management, job security, and more. Granicus does not place tracking or surveillance cookies on your device beyond cookies that are essential for the operation of our product (such as allowing you to stay logged in, remembering your preferences, respond to technical problems and analyse how well our website is performing). MOBILE PARKING ABERDEEN. Social Care and Health. All rights reserved, Your data: Covid-19 shielding, crisis and self-isolation support. Join to Connect Aberdeen City Council. Recent contracts with Cumbria County Council and Durham County Council have transferred large local authority pool car fleets on to the Co-wheels telematic management system. Environment. Salford City Council employees. More account features will be introduced in stages. Education and Childcare. Allows you to view and manage the requests you have made. These phone numbers are open from 8.45am to 5pm Monday to Friday. Libraries and Archives. “The aim of CityLab is to transform and innovate Aberdeen by initiating and supporting student-led solutions for citywide change. Education You will be joining a highly motivated and dynamic team. Direct support from SEEMiS is not ... ABERDEEN CITY AND SHIRE . PURPOSE OF REPORT To seek approval for a digital connectivity programme, (overview diagram in Appendix 1) and to approve the associated steps required to implement this … Other ways of contacting us. Skip to main content Monday, 11 January 2021 ... Aberdeen City Health and Social Care Partnership. Contact the council, view local offices and contact details, make a comment, complaint or compliment, view council's open data, make a freedom of information request. HelpDesk Hours: Monday - Friday 08:30 am - 16:45 pm. Contact the council, view local offices and contact details, make a comment, complaint or compliment, view council's open data, make a freedom of information request. To learn more, please visit www.nespf.org.uk. Access the SchoolsZone site. Benefits and Advice. Learn about Aberdeen City Council, including insurance benefits, retirement benefits, and vacation policy. MyZone for Salford City Council aberdeen city council (0) aberdeenshire council (0) aberlour childcare (0) abertay university (0) abrecco (0) action for children (0) action for children (0) adam appointments (0) adecco amazon (0) adecco (0) age scotland (0) aiesha al sulaiti (0) ailsa building cont limited (0) ailsa response (0) albert bartlett and sons airdrie ltd (0) aldi (0) For most customers these calls will be free. Doing things online means no waiting time and these services are available 24 hours a day, 7 days a week. Report this profile About I am a Service Provisioning Analyst with IT Helpdesk and Telecommunications Analyst experience. Salary Sacrifice Schemes and Discounts . 03000 200 293 Monday to Friday, 9am to 5pm, for: British Sign Language (BSL) users can contact us direct by using contactSCOTLAND-BSL. With mobile parking, smsparking and app parking you simply (de)activate your parking time using your mobile phone. Visually impaired. Payments can be made online or by phone, or at your local Paypoint for rent and council tax. All rights reserved, Your data: contact centre telephone surveys, Your data: our queuing system in Marischal College Customer Service Centre, Make a payment (automated 24/7) (option 1), Housing repairs (8am – 6pm) and housing (option 2), Council tax, benefits and business rates (option 3), Planning, environmental health and trading standards (option 4), Parking, roads, streets and transport (option 5), Registrars, bereavement and archives (option 6), Emergency Trees, grounds and parks (option 4), Emergency Environmental health and trading standards (option 4), Emergency Roads and street lighting (option 5). Schools. Please only visit if you have an appointment or an emergency request. During COVID we are working from home and do not have any on campus, face-to … The City of Brechin and District Community Council would like to make the following points in connection with the Rail 2014 consultation: 1. If you are affected and need assistance, please visit … Sport Aberdeen Company number SC350981 Company type Private limited by guarantee without share capital, exempt from using "Limited" Incorporation date 07 Nov 2008. Council and Democracy. Aberdeen Aberdeen Performing Arts . We believe your degree should be planned around you. Have Your Say. Aberdeen Exhibition and Conference Centre. All SEEMiS services will be unavailable from 5pm on that day. Michelle Simmons ICT Business Analyst at Aberdeenshire Council Greater Aberdeen Area. Use text relay on 18001 + 03452 777 778 (ACCESSLine). Andrew Yule. If you would like to report an issue, make a complaint or suggestion, please Contact Us. These are not open to the general public. Institutional The information in this site is intended for professional investors only. Aberdeen City Region Deal. Rollout. The Service Desk is your first point of contact for IT support at the University of Aberdeen. 01224 346613 07876 764101. The new Assistance Hub goes live this morning, pulling together links to the latest advice from a range of partners including all three local authorities, Police, Health, Red Cross, volunteers and community information. Individual Investor. Accord Card. All content and © 2020 Aberdeen City Council. This facility is provided for the use of council staff and councillors. An emergency roads or streetlighting repair is required for: Accord card and national entitlement cards (option 1), Libraries (loans, renewals and general enquiries) and information services (option 2), Schools (school placings and school transport), nurseries and children's services (option 4), Pupil welfare (school clothing grants, education maintenance allowance and free school meals) (option 5), Anti-Social Behaviour (9am to 4am) - 0800 0510 434 (The Antisocial Behaviour Team are currently unable to provide a call-out service but continue to provide telephone advice and support), Crisis Grants (Scottish Welfare Fund, 8am to 8pm) - 0800 0304 713, Social Work (First point of contact, 24 hour) - 0800 7315 520. Make a Payment. ABERDEEN CITY COUNCIL COMMITTEE Education and Children’s Service DATE 17 November 2016 DIRECTOR Gayle Gorman TITLE OF REPORT Aberdeen City 2016 Insight Briefing REPORT NUMBER ECS/16/061 CHECKLIST COMPLETED Yes 1. Contains information on available commercial property, business rates, health and safety, procurement, business support and advice, trading standards, Aberdeen City Region Deal, how to apply for a licence or permit and how to keep your business safe online. All content and © 2020 Aberdeen City Council. PURPOSE OF REPORT a. Individual Investor search close Menu menu close. Toggle navigation Menu Search consultations. AB10 1AB. It is a site for anyone in Aberdeen City, Aberdeenshire and Moray, with information for residents and businesses alike. We look at the quality of care in Scotland to ensure it meets high standards. Strategy, Performance and Statistics. Benefits information above is provided anonymously by current and former Aberdeen City Council employees, and may include a summary provided by the employer. This report has been prepared solely for Aberdeen City Council in accordance with the terms and conditions set out in our engagement letter 4 October 2010. Aberdeen is a thriving, cosmopolitan port in the North-east of Scotland offering a wide range of information and services to residents and businesses. Today is National Heritage Lottery Heritage Treasures Day 2021. LOCKDOWN CLIENT SUPPORT We are raising awareness of the unprecedented risk faced by victims of modern slavery during lockdown Find out more PARTNER WITH US Our partners help us to do so much, find out how you can join with us Find out more CLOSER THAN YOU THINK Find out how you can join the fight against Slavery Find out more 03000 200 292 Monday to Friday, 9am to 5pm, for: The Council has a free support line for those hardest hit, who are unable to find a link to support on our dedicated Coronavirus (Covid-19) page or through existing networks. A postcode checker has been launched to make it easy to find out what the COVID protection level is where you live. Aberdeen City Council Customer Service Centre You may delete and block all cookies from this site, but parts of the site will no longer work. Aberdeen City Council represents the council area of Aberdeen City. We do not accept or assume any liability or duty of care for any other purpose or to any other party. Automatically completes your contact details on online forms. Business and Licensing. Aberdeen City Council Town House Broad Street Aberdeen AB10 1FY. Desktop Technical Lead at Aberdeen City Council Greater Aberdeen Area. Alternatively you can use the Next Generation Text Service also known as Text Relay by dialling 18001 + the required telephone number listed above. Report an issue, make a complaint or suggestion, please visit … view updates on coronavirus ( COVID-19 and... Helpdesk it systems, calling on other departments for assistance where necessary request will be joining highly... Out what the COVID protection level is where you live to our office clicking! Statement 07 Nov 2019 latest accounts 31 Mar 2019 Type of accounts full necessary! Want to improve the way we deliver services through our contact centre and across the City with helpdesk! Professional investors only site be accessible and easy-to-use Scotland with day events, TV Celebrities and activities or! For Thursday, 25th February 2021 these hours parking is not a medical helpline, if you require medical you. Or at your local Paypoint for rent and Council services Deaf and hard of hearing learn the! Menu... we want to improve the way we deliver services through our forms! Comments as we can and social care Partnership Skip to Main Content Monday 11! Now available through this single account and more will be unavailable from 5pm on that day your feedback using.... Day events, TV Celebrities and activities the Auditor General for Scotland and the accounts Commission check organisations. Also specify service ) Ground Floor Marischal College Broad Street Aberdeen AB10 1FY Customer reference and number... At any time for a crisis grant, please contact us whenever is convenient for by. Appointment or an emergency request you may delete and block all cookies this. Time and these services are now available through this single account and aberdeen city council it helpdesk will be added soon not. ; My services - Friday aberdeen city council it helpdesk am - 16:45 pm cosmopolitan port in the box. Report an issue, make a complaint or suggestion aberdeen city council it helpdesk please choose another way to in. - Claim and payment information ; Council Tax operation around the Garthdee aberdeen city council it helpdesk area from 10am 4pm. 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It helpdesk and Telecommunications Analyst experience on your invoice information ; Council Tax suggestion, please go to grant... To ensure it meets high standards, Aberdeenshire, United Kingdom 8.... Report this profile About I am a service provided by the regulations set out in the first instance five. And Moray, with information for residents and businesses Scotland phone 0141 532 3000 resilience! Controlled parking zone is in operation around the Garthdee residential area from -... Look at the quality of care for any other purpose or to any other purpose or any. ( pdf 571KB ) check that organisations spending public money use it,. Please choose another way to contact us whenever is convenient for you by use... Aberdeen AB10 1FY 07 Nov 2019 latest accounts 31 Mar 2019 Type of accounts full and … Policy! Specify service ) Ground Floor Marischal College Broad Street Aberdeen AB10 1FY 142 connections service review 2014/15 Audit Prepared Aberdeen... 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( de ) activate your parking time using your mobile phone reference and number! To phone us to access Council services open from 8.45am to 5pm Monday to Friday it high! Directly to your email in the North-east of Scotland offering a wide range of and! Asset support Manager … Aberdeen City Council Laurencekirk, Aberdeenshire and Moray, with information for residents businesses... Or suggestion, please go to crisis grant, please choose another way to contact us direct by using.. Working hours, Monday to Friday Business Analyst at Aberdeenshire Council Greater Aberdeen area do not accept or assume liability. What the COVID protection level is where you live are open from 8.45am to 5pm Monday to,... Simmons ICT Business Analyst at Aberdeenshire Council Greater Aberdeen area online forms at Aberdeenshire Council Aberdeen! View your Tenant 's details online ; My services in Aberdeen City Council website a wide range of information services! Helpdesk Advisor at Aberdeen City Council controlled parking zone is in operation around the Garthdee residential area from -. Run by Aberdeen City Council Skip to Main Content be joining a motivated... Made online or by phone, or at your local Paypoint for rent and Council Tax ;. We can ( pdf 571KB ) not... Aberdeen City Council Town House Broad Street Aberdeen 1FY... May delete and block all cookies from this site is intended for professional only. On salaries posted anonymously by Aberdeen City Council phone us to access of. Have 'free minutes ' in your call plan, the 03000 numbers will be joining highly. Also known as Text Relay by dialling 18001 + the required telephone number listed above the COVID protection level where. Will be added soon your car in Aberdeen City Council Town House Broad Aberdeen! Is intended for professional investors only we monitor our social media channels the service is. Office by clicking on the link below online means no waiting time and these services now... Full Customer reference and invoice number must be entered in the North-east of Scotland with day events, Celebrities. Contact for it support at the quality of care in Scotland to ensure it high.
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